Privacy Policy
In this Statement we, Sawadee Massage en Spa, Piet heinstraat 65, 2518 CC Den Haag, provide guidance on how and why we collect personal information from you, how we use that information, and how we protect it. Broadly speaking, personal information is information from which you can be personally identified.
This statement is not intended to be exhaustive; it is intended to provide you, our customers, with information about our approach to privacy which we think will be of most relevance to you. If you require further information, or if you have any queries about this statement, please contact us by email at info@sawadeemassage.nl
Our starting point is that you are in charge of your personal data, and that our role is to give you Physical Therapy, Massage treatments and Yoga. If and when you want us to delete your personal information we will.
What information we collect and how we use it
When you open your account with us, we collect personal information from you such as your name, address, date of birth and BSN. We do this in order to perform the services which you have requested, for account management, and billing and payment processing purposes and generally to respond to your customer service requests. We also use that information to operate your account with us and to provide our web based services to you. If you do not wish to provide the information requested, please do not proceed to open an account with us, as we are unable to provide our services without this information.
For Physiotherapy we will use your personal information to make the declaration for the insurance company, but we will not make your information available to any other third party for marketing purposes. We may use electronic means such as email to provide this information to you. If you do not want us to send you any information about our or a related company’s products or services, please let us know. One of the ways that you can do this is this by ticking the relevant box on our application form.
How We Keep Your Personal Information
General Information
General information that you provide to us such as your name, address and information provided for billing purposes will be held by us on our computer systems.
Who we share your information with
We also use agents to assist us to perform our services, and may disclose your personal information to them. Examples of this include that we use a service to collect your medical data who will sent them to your health insurance company. We collect your name and emailaddress tob e able tos end you a confirmation of your appointment.
We only disclose your information to these third parties where we have appropriate agreements in place that require the third party to protect your privacy.Third parties are only permitted to use your information for the purpose of providing their service to us.
How we protect your personal information
We use a combination of technical and organisational measures to protect the security of your information.
These include:
Organisational
Birgit Dieleman, CEO, is responsible for the overall security of the company
- All staff receive ongoing Information Security Requirements.
- All staff are vetted and security cleared
- We have a Feedback Reporting system to underpin our commitment to continual review and improvement is subject to regular management review
Technical
SawadeeMassage and Spa work closely with their secure hosting partners to keep all systems as secure as possible. There are, firewalls and server access is restricted on an essential access only basis.
Deletion or Destruction of Your Information
We retain your account information for audit and record keeping purposes in line with our internal record keeping policies.
By law we will retain your data for 15 years unless agreed otherwise
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Changes to this Statement
We may change this statement from time to time. We will publish the updated Statement on our website. If the change is significant we will endeavour to notify you of it in advance if you maintain an account.
For the full Privacy policy, please see the Dutch text on this website.